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Elevator Up

Senior Designer

– Grand Rapids, Michigan
Employment Type Full-Time
Minimum Experience Manager/Supervisor


The mission of an Elevator Up Senior UX Designer is to help lead and manage all parts of the user-centered design process alongside the Elevator Up team. You’ll lead the design team in solving complex business problems through deep customer empathy, helping to define clear business goals, thoughtful design experiences, and relentless experimentation and refinement. 

Although your biggest strength is making things look great aesthetically on the web, you also succeed in aligning business goals, branding, and user needs.


  • Design - You’re very comfortable with applying graphic and digital design skills across websites, web and mobile applications, and social media campaigns. Creating end-to-end detailed designs as a series of experience maps, storyboards, wireframes, and interactive prototypes is all in a day’s work for you. In addition, you’re all over new tools and trends in the design industry, and keep the team up-to-date with the latest happenings.
  • Design Planning - You understand the importance of user research, user interviews and creating user stories and are willing to define, promote and conduct the process along the way. 
  • Managing the Design Process - You are confident about taking clients and teams through the design process to create stellar work.  In addition you’re able to coordinate the work of multiple designers responsible for crafting more granular experiences and weave them into a seamless end-to-end experience.
  • Concept Development - You’re comfortable engaging with product teams at a strategic level and can frame out what we need to build and how to get there. Your user flows and designs are well thought out and have purpose. You can clearly articulate the ideas behind your designs, how those designs will be presented, and the theme of your design elements toward a unified whole. 
  • Branding - You have helped form a brand identify by leading the development of a client’s or company’s story and image.
  • Workshop Facilitations - We are often leading workshops with our clients and stakeholders to collaboratively think through problems. You will help setup and run some of these workshops.
  • Writing - Contribute 1 article per month to the Elevator Up blog

Required Experience

  • 5+ years of UX design experience, working with clients or in a creative agency environment
  • A strong portfolio of your work in graphic, web, mobile, and UX design and the ability to tell how you researched and crafted great experiences.
  • Experience creating Personas, Customer Journey Maps
  • Facilitation Experience in running design workshops 
  • Expert with Adobe Suite, Sketch, Invision, or other design tools. 
  • Ability to clearly articulate the value of design to clients and team members
  • The ability to thrive in a fast-paced environment
  • Clear and articulate verbal and written communication skills
  • Experience working across teams - Leadership, Product/Project Management, Development, and Marketing

Perks of Working at Elevator Up

  • EU covers 100% of your monthly health premium
  • Contributions to your HSA 
  • 9 paid holidays, 3 weeks of vacation and 20 hours of PTO
  • Work downtown in a beautiful space with large windows
  • Membership to work out of Elevator Up’s coworking space, The Factory
  • Debt free focus. We’re a debt free company and we help our team members get to that place too.
  • Transportation Funds (parking, biking, new shoes, etc…)
  • Mac laptop
  • New parent leave
  • Annual education bonus

Application Process

The most important thing we’re looking for is a portfolio of your work showing experience with user-centered design, prototyping, wireframing, and visual design. A link to your personal website, Dribbble, or BeHance account is usually best but links to the different products you’ve worked on are helpful too.

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  • Location
    Grand Rapids, Michigan
  • Employment Type
  • Minimum Experience
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